Office Manager

Springfield, MA

Job Summary

The Office Manager oversees all aspects of local office administration. This position requires a strong team player adept at multitasking and willing to perform a wide variety of responsibilities to support our organization. This individual has an energetic and positive presence with a focus on delivering a high standard of service and employee experience.

Office Administration Responsibilities 

  • Maintain office budget
  • Manage all courier/shipping and receiving duties including managing and distributing incoming and outgoing mail.
  • Answer phone calls, direct calls, and answer client inquiries.
  • Greet and assist visitors when they arrive at the office, including clients, vendors, potential candidates, and employees visiting from other offices.
  • Schedule travel arrangements for potential candidates and other visitors as necessary.
  • Order and maintain office and kitchen supplies.
  • Organize office, kitchenettes, and conference rooms with light cleaning.
  • Establish vendor agreements for office equipment and building services.
  • Ensure third-party office equipment and building service vendors are performing as expected.
  • Coordinate building maintenance activities – cleaning services, security, building repairs, and scheduled maintenance.
  • Submit overhead invoices to Accounting and sort checks.
  • Update and maintain phone, seating chart, and contact lists for the office.
  • Plan local office and off-site social events, outings, friendly challenges, summits and more. 
  • Encourage and maintain a welcoming, professional, and safe working environment.
  • Be a Member of the Safety Committee.

People & Management Responsibilities

  • Evaluate and encourage employee satisfaction and engagement.
      • Develop, plan, and organize employee engagement events including setup and breakdown
      • Decorating for holidays
      • Plan and organize charitable events
      • Conduct surveys
      • Create and send various company communications
      • Order business cards and DG branded items on our Storefront
  • Assist Marketing to showcase our culture across offices with social media, company intranet, company website, charity events, etc.
  • Support recruiting activities such as coordinating and scheduling interviews and organizing career fair preparations.
  • Assist in the onboarding process for new hires.
  • Direct employee payroll and benefits questions to appropriate People & Management team member.
  • Ensure compliance with corporate policies.
  • Encourage and maintain a welcoming, professional, and safe working environment.
  • Member of Diversity committees.

Required Education Skills and Experience

Successful candidates at Dennis Group are highly organized, professional, self-motivated, and energetic individuals with excellent communication and inter-personal skills.  In addition, you have:

  • Minimum 5 years of office administrator responsibilities, systems, and procedures.
  • A bachelor’s degree is strongly preferred.
  • Proficiency in MS Office.
  • Working knowledge of graphic design software a plus.
  • An ability to manage and prioritize multiple concurrent responsibilities.
  • A strong attention to detail.
  • Ability to be resourceful and anticipate the teams needs.
  • Excellent communication and interpersonal skills (oral and written).

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Short periods of walking or standing.
  • Must be able to lift-up to 15 pounds at times.

About Us

We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we’ve focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn’t one thing we do, it’s all we do.

Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans.

Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.

JOB CODE: 1001610